Service
Dongtan, KRRole Description
Nova is looking for a Material Metrology Division (MMD) Field Service Engineer.
- The Field Service department at Nova is looking for a service engineer to support our business and drive its growth.
- As a Field Service Engineer, you will play a pivotal role in Field Service Team, contributing to the overall success of Nova Korea. This position offers an exciting opportunity for individuals who are passionate about semiconductor field and are eager to make a meaningful impact through a one team.
- In this job you will have the opportunity to make a win as part of field service team.
Responsibilities
Role
- Provide service (Installation, Proactive Maintenance, Breakdown Maintenance) for Veraflex Series (XPS) System and Metrion (SIMS) to customer.
- Executes project handling, customer support, including modifying, troubleshooting, diagnosing, installing, customer training and repairing of NOVA system.
- Act as primary contact between Nova Korea and customer related to system performance, collection of system reliability data, reporting and customer satisfaction.
- Quantify system performance, including system to system matching, using statistical techniques.
- Coordinate all service activities with customer to maximize system tool up time.
- Contributing to the growth of the company through a successful team.
Responsibilities
- Technical orientation
- Good technical skills and systemic understanding
- Potential Ability to grow up fast
- Problem-Solving – Continuous Learning
- High troubleshooting and problem-solving skills after joining the team
- Excellent self-learning capabilities - always looking to deepen knowledge of existing systems, technologies, and products
- Communication skills : Customer-Centric Focus
- Clear and effective oral and written Korean and English communication skills
- Ability to actively participate in meetings with brands, customers and other external bodies
Requirements
- Education: Bachelor's or master’s in engineering or relevant field.
- Experience: 3+ years of Technical Experience in Semi-conductor industry.
- Knowledge: Understanding of semiconductor tech and vacuum chamber experience.
- Flexibility: Flexible response to company's various needs
- Language: Good in English, both written and verbal.
Advantage
- A wealth of knowledge in machine learning – an advantage to do FSE role.
- Proficient English – an advantage to solve or collaborate with HQ.
- Previous experience in the Semiconductor industry – an advantage of new technology learning
At Nova, we welcome all dimensions of diversity!
Get to know us better:
Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.
With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world’s most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.
Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.
Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.
Join us if you are
A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.
If you need assistance due to a disability, you may contact us at [email protected]
