Sales
Hsinchu, TWRole Description
Nova is looking for a sales Director leading and overseeing activities of the account. She/He will expand and maintain relationships with strategically important and large customers. Assigned to the highest- value key customers, she/he will be responsible for assigned strategic account targets and sales quota and represents the whole spectrum of the business’s products and services to the assigned consumers. She/He also leads key account planning and ensures that all assigned consumer accounts within the department are catered for and that their needs and expectations are met by the business.
Responsibilities
What you will be doing
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitor and analyze customer’s usage of our product
- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
- Liaise between the customer and internal teams
Requirements
- Bachelor’s degree in engineering is required. Master’s degree in Sales, Marketing, Customer Relationship Management, Business Management, Business Administration, Communications, or any other related field is a plus.
- Minimum of 5 years in working experience working in key account management position within a fast-paced and highly competitive business environment, preferably working as an Sales Manager.
- Able to demonstrate high proficiency in MS Office, which are necessary for the creation of visually and verbally engaging reports and presentations for the senior sales management, clients, key stake holders etc.
That special something you bring in
- Ability to communication effectively, create clear and understandable reports and presentations for diverse audiences, including senior management and stakeholders.
- Be passionate for consumer and market research, with the ability to understand sales analyses and extract valuable insights from data to develop strategies and achieve goals.
- Customer-oriented, patient, results-driven, and self-motivated, with exceptional organizational skills, integrity, and the ability to handle multiple projects and stress while inspiring the team.
- Be committed, collaborative and values the input of colleagues and involves others in important decision making.
Get to know us better
Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.
With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world’s most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.
Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, handling critical challenges by providing unique, differentiated solutions.
Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.
Join us if you are
A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.
If you need assistance due to a disability, you may contact us at [email protected]
